> ## Documentation Index
> Fetch the complete documentation index at: https://faction.trade/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Social FAQ

> Common questions about chat, channels, and ranks.

<AccordionGroup>
  <Accordion title="Why can I not access certain channels?">
    Some channels have a minimum rank requirement. If you see a lock icon on a channel, you need to earn more points to reach the required rank. Check [channels](/social/channels) for the full list of requirements.
  </Accordion>

  <Accordion title="How do I rank up faster?">
    The fastest way to rank up is to trade consistently — volume points are earned on every trade regardless of outcome. Combine that with chat participation for social points and profitable trades for PnL points. Completing [monthly challenges](/ranks/challenges) also gives bonus points. See [earning points](/ranks/earning-points) for the full breakdown.
  </Accordion>

  <Accordion title="Can I lose my rank?">
    No. Points are cumulative and permanent. Once you reach a rank tier, you keep it. Your rank reflects your total lifetime contribution to the platform.
  </Accordion>

  <Accordion title="How long are chat messages stored?">
    Chat messages are stored on Faction Trade's servers and are accessible through the message history. You can scroll up and load older messages in any channel.
  </Accordion>

  <Accordion title="Can I report a user in chat?">
    Reporting features are coming soon. In the meantime, reach out on [Discord](https://discord.gg/factiontrade) if you encounter abusive behavior.
  </Accordion>

  <Accordion title="What are monthly challenges?">
    Monthly challenges are special trading objectives (like trading \$10K in volume or hitting a 5-trade win streak) that reward bonus points when completed. They reset on the 1st of each month. See [challenges](/ranks/challenges) for details.
  </Accordion>

  <Accordion title="When will clans be available?">
    Clans are coming soon. You will be able to create or join trading clans with dedicated channels and clan leaderboards. Check the [roadmap](/roadmap/clans) for more details.
  </Accordion>

  <Accordion title="What do rank badges look like?">
    Each of the six rank tiers has a unique badge that appears next to your username in chat and on your profile. Badges range from a simple bronze icon for Bronze Traders to a distinctive champion emblem for Champions.
  </Accordion>
</AccordionGroup>